Refund policy
60 Days 100% Money Back Guarantee
We are confident in our quality products. If however you are unsatisfied for whatever reason, no worries, you have 100% money back guarantee within 60 days after you receive the products purchased from our website.
To be eligible for a refund, your item must be purchased from our online shop: www.freshliteuk.com. You’ll also need the receipt or proof of purchase.
To start a refund within 60 days after the receipt of product(s) purchased , you can contact us at hello@freshliteuk.com. you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund question at hello@freshliteuk.com.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.